Owner FAQs
Answers to your frequently asked questions
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Am I required to accept Section 8 tenants?
Not necessarily. Property owners are not required to accept Section 8 housing vouchers unless mandated by local or state laws. We recommend reviewing the regulations in your specific area. -
Are you a licensed property management company?
Yes, we are fully licensed and comply with all industry regulations to ensure professional, legally sound service. -
Can I reach you after hours?
Absolutely. We provide an emergency contact for urgent after-hours issues. Non-emergency inquiries are addressed during regular business hours. -
Can rental income be deposited directly into my account?
Yes. We offer direct deposit to ensure timely and hassle-free owner disbursements. -
Do you also handle real estate sales?
Yes, in addition to property management, we can assist with buying and selling real estate. Contact us to learn more about these services. -
How and when do I receive payments?
Owner disbursements are typically processed monthly, following rent collection and expense reconciliation. Funds are sent via direct deposit or mailed check, depending on your preference. -
How is rent collection managed?
We offer multiple rent payment methods, including online and traditional options. Late payments are addressed promptly according to lease terms. -
What is the standard lease term?
Most leases are 12 months, though we can adjust terms based on your goals and local market demand. -
How much do you charge tenants for a security deposit?
Security deposits vary by property and tenant qualifications, but are always in line with market norms and legal guidelines. -
How quickly can you start managing my property?
We can begin management as soon as agreements are signed and your property is ready for tenants. -
What types of properties do you manage?
We manage single-family homes, multi-family properties, condos, and commercial spaces. -
What kind of reports will I receive—and how often?
You’ll receive monthly financial statements with details on rent collection, expenses, and maintenance activity. Additional reports are available upon request. -
Who holds the tenant’s security deposit?
Security deposits are held in a dedicated account in accordance with local regulations. The specifics may vary depending on your property's location.

